Equipment or Software Issue?

You can let any of the teachers or lab staff know if you are having an issue with our computers, software, printers, photo equipment, ect.

For issues with your email, student services, or password you can contact the help desk.

The Jefferson Help Desk

Click here to access the Jefferson Help Desk Website

You can create a ticket for support. If you have issues with submitting a ticket you can:

• Call the help desk: (502) 213-2358.
• Email the help desk at [email protected] letting them know of the issue.

If you can not log in, visit https://kctcs.edu/user or the student service center, or you can call the help desk.

For more help, visit: https://jefferson.kctcs.edu/faculty-staff/technology-solutions/