Equipment or Software Issue?
You can let any of the teachers or lab staff know if you are having an issue with our computers, software, printers, photo equipment, etc.
Accounts, email, or password issues?
Contact the User Service Center when you need assistance with your accounts, email, or password issues.
The Jefferson Help Desk
Click here to access the Jefferson Help Desk Website
You can create a ticket for support. If you have issues with submitting a ticket, you can:
- Call the help desk: (502) 213-2358.
- Email the help desk at kctcsjeffcom@kctcs.edu letting them know about the issue.

